Re: Courtesy notices bouncing

["Leo Papa" <papal at cantonpl dot org>]

You said you are not printing and mailing Courtesy notices, but I take it
you are e-mailing them.  Are you using auto-notices?  We only e-mail and
and the sytem is set up to forward the notices that can't be sent to the
iii administrative account, for example, circadm at yourlibrary dot org dot  I
presume this is so they can be mailed, similar to the way our hold/overdue
notices work.  If this what's happening at your library, you might take a
look at the settings for auto-notices to see whether this feature can be
turned off.

Leo Papa



> Greetings - I am getting bounced e-mail courtesy notices sent to me from
> our
> spam server.  The curious part is, they are for people who don't have an
> e-mail address in their patron record; no "z" e-mail field in their patron
> record and nothing that resembles an e-mail address in their record.  I'm
> at
> a loss to understand and fix this.  We are not printing and mailing
> courtesy
> notices.  Can anyone explain why this is happening and how to fix it?
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Leo Papa
System Librarian
Canton Public Library
papal at cantonpl dot org
734.397.0999 ext 160
fax 734.397.1130