Re: Server is not responding error

[Tom Larsen <larsent at pdx dot edu>]

This also happened to me quite often on Release 2002 Phase 3.  It hasn't 
happened to me yet on Silver, but then we've only been on Silver for 
about 2 days now.  While it is true that after you click OK you seem to 
be able keep on working, I have sometimes found (sometimes long after 
it's too late) that certain Millennium features actually don't work 
quite the way they're supposed to after this message appears.  I forget 
now what the exact details of that are because I have gotten into the 
habit of restarting Millennium every time this message appears just to 
avoid trouble. But I vaguely remember that sometimes (not always) after 
this message appears, I might be unable to edit a record or else my 
edits would not be saved or I would be unable to close the record after 
editing; or if I decided to go to create lists, I might be unable to 
enter create lists.  Restarting Millennium would always fix such problems.

For what it's worth, I seemed to get this message most often when I was 
doing a lot of call number searches.  I would search call numbers for 
several minutes, maybe a half and hour, without any trouble. Then I 
would turn away and do something else for a few minutes.  When I looked 
back at my screen, that message would have appeared.

--
Tom Larsen

Database Management and Catalog Librarian
Branford Price Millar Library
Portland State University
P.O. Box 1151
Portland, OR 97207-1151

phone: 503-725-8179
fax:   503-725-5799

email: larsent at pdx dot edu


Simpson, Sarah wrote:

> I get this message quite often, though we are not yet in Silver.  I have
> the same experience - just click OK and continue with what I'm doing.
> Sometimes the message even pops up when I am working in other programs,
> but still have MilCat open.  I have never actually had to restart the
> client - doesn't seem to affect anything, really.
>
> Sarah Simpson
> Tulsa City-County Library
>
> -----Original Message-----
> From: innopac-bounces at innopacusers dot org
> [mailto:innopac-bounces at innopacusers dot org] On Behalf Of Angela Burdiss
> Sent: Thursday, August 26, 2004 8:42 AM
> To: IUG INNOPAC List
> Subject: Server is not responding error
>
> My cataloger keeps getting this message in MilCat.  Release Silver.
>
> "The server is not responding. The client must be restarted. If the
> problem 
> persists, please contact Innovative."
>
> My cataloger clicks ok and keeps on working in MilCat.  Has anyone else 
> seen this? I'm glad it keeps working, but this type of message tends to 
> "panic" my staff.
>
> Angela
>
> ------------------------------------------------------------------------
> -------------------
> Angela Burdiss, Interim Director / Systems Librarian
> Dawes Memorial Library, Marietta College, Marietta, OH 45750
> (740) 376-4537, FAX: (740) 376-4843    burdissa at marietta dot edu
> ------------------------------------------------------------------------
> ------------------
>
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