RE: Patron validation in Silver

["Karen Straube" <kstraube at georgefox dot edu>]

It's been very hard to track down, and even now I'm not entirely sure
it's only an IE problem. After sending the first email yesterday, I went
home and tried it from that computer, and had to revalidate in both
Netscape and IE. 

This morning I tested again at home (deleting all the cookies, etc.) and
still had to revalidate once with both. Now at work I find I need to
revalidate multiple times for IE (such as before every new link - holds,
items, etc.), but not at all for NS. 

I've noticed one interesting thing. In the temporary Internet files on
my computer, the files for patroninfo, holds, and items all have an
expiration date & time of one hour before I accessed it. 

My work computer is set to accept all cookies. 

School starts next week (grad programs this week) so I'm hoping to get
this fixed before then!


> -----Original Message-----
> From: Mary Cresson [mailto:Mary dot Cresson at cityofdenton dot com]
> Sent: Tuesday, August 24, 2004 8:01 AM
> To: innopac at innopacusers dot org
> Subject: Re: Patron validation in Silver
> 
> Since it seems to be happening only in your IE and not your Netscape
> browser, could it be the settings in the Content Advisor?  We found
that
> some of our patrons had to disable this in their browser in order to
> navigate properly in our WebOPAC.
> 
> >Yes, something odd is happening to our patron validation after our
> >silver upgrade last week.  When you login (using IE browser) and
> click
> >to view personal info, the page that opens is the patroninfo login
> page
> >again.  It doesn't do it everytime so it is hard to figure out what
> is
> >going on.  After reading your email, I tried it in Netscape (7.1)and
> >everything seems to be working fine with that browser.  I wasn't
> >thinking it was a browser issue before.
> >Debra
> 
> 
> 
> Mary Adele Cresson
> System Administrator
> Denton Public Library System
> 3020 North Locust Street
> Denton TX 76209
> 940-349-8753
> FAX 940-349-8788
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