POSITION OPENING: HEAD OF ACCESS DEPARTMENT

[Sharon Hu <chu@xxxxxxxxxx>]

Please excuse any cross-postings of this ad for the position soon to be 
available in the University of Arkansas Libraries.

Head of Access Services

The University of Arkansas Libraries seek experienced public service 
oriented candidates for the position of Head of Access Services.  Reporting 
to the Director for Public Services, this position will provide leadership 
for a newly created Access Services Department that integrates the services 
and operations that provide access to collections and resources of the 
University Libraries.  This department will include the primary functions 
of circulation services (desk, stacks, course reserves, billing, 
circulation module coordination for the main library and branches), 
interlibrary loan services (borrowing, lending, document delivery), 
electronic reserves, and current periodicals and microforms.  Through the 
use of innovative approaches and emerging technologies, new and expanded 
programs will be designed in a collaborative environment to provide quality 
user-centered services and programs that meet the needs of the University 
community.

Major responsibilities include: supervision of personnel (18 FTE); 
collaboration with library departments and campus units; formulation of 
policies and procedures; planning, implementing and evaluating service 
programs; and reporting on department activities.  The Head of Interlibrary 
Loan will report to the person in this position and will serve as the 
Assistant Head of Access Services.

Qualifications:  Required:  ALA accredited M.L.S. or equivalent; 5 years of 
progressive professional experience in an academic or research library with 
a minimum of 3 years?professional experience in access services; 
demonstrated leadership and supervisory experience; excellent communication 
skills; knowledge of and experience with technology in the delivery of 
circulation services, interlibrary loan services, and course reserves; 
familiarity with and understanding of issues related to current periodicals 
and microforms; knowledge of collection development practices and 
access-related statistical analysis; willingness to engage in faculty 
liaison activities; and the ability to work effectively in a diverse and 
changing environment.  Preferred:  Experience with the Innovative 
Interfaces circulation module, ILLiad, electronic reserves, or other 
technology related to access services; knowledge of trends in access 
services; experience in strategic planning.

Salary and faculty rank dependent on qualifications.  Tenure-track, 
twelve-month appointment.  Benefits include TIAA/CREF and/or Fidelity, 22 
days?annual leave, tuition reduction, health and dental insurance.

Supported by major gifts received through the Campaign for the 21st 
Century, University goals include increasing enrollment by several thousand 
students; establishing new academic programs, especially in the Honors 
College and Graduate School; and increasing research across the 
curriculum.  In concert with these goals, the Libraries have identified 
strategic initiatives to meet increasing expectations of students and 
faculty in this growth environment, including innovations within the 
Libraries, a higher level of operational excellence, support of the 
University¯ land-grant teaching and research mission, and dedication, 
innovation, cooperation, and flexibility among personnel.

The University is situated in the Ozarks in one of the most rapidly growing 
areas of the country.  The region offers numerous cultural and recreational 
opportunities associated with natural beauty.  For more information, visit 
the UA home page (http://www.uark.edu) and the Libraries?home page 
(http://libinfo.uark.edu).
Review of applications will begin July 15, 2004 and continue until position 
is filled.  Send letter of application, r?um? and names, addresses, and 
telephone numbers of three current references to Ms. Janet Parsch, Director 
for Organizational Development, University of Arkansas Libraries, 365 N. 
Ozark Avenue, Fayetteville, Arkansas 72701-4002, or email 
libhrofc@xxxxxxxxxx.  The University of Arkansas is an Affirmative 
Action/Equal Opportunity institution committed to achieving a culturally 
diverse faculty.   Applicants must have proof of legal authority to work in 
the United States.  

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