RE: Earthlink emails overdue oddity

["Walters, Martha" <Martha.Walters@xxxxxxxxxx>]

We have emails bouncing back to us with an extra "L" inserted in the word "earthlink" so that the email is undeliverable to "earthlilnk.net".

It is very frustrating!  And, it is only one earthlink customer among many hundreds.  Even when we retype the address in and resend it, something in the cyberworld changes it to "earthlilnk".  How strange that you are losing a "k".

Martha Walters
Systems Administrator
Palo Alto City Library
Palo Alto, CA  94303
650-329-2694
http://webcat.cityofpaloalto.org


-----Original Message-----
From: innopac-bounces@xxxxxxxxxx
[mailto:innopac-bounces@xxxxxxxxxx]On Behalf Of Clark, John
Sent: Wednesday, June 02, 2004 9:49 AM
To: 'innopac@xxxxxxxxxx'
Subject: Earthlink emails overdue oddity


Good afternoon,
  We have a member library that reports overdue email notices to the two
patrons who have earthlink accounts drop the K in earthlink, thus making the
messages undeliverable.  Has anyone else experienced this?  If so, do you
have any words of wisdom?  Thank you in advance.
Regards,
John Clark
Maine State Library Minerva Project

John R. Clark, M.Ed., MLIS
Library Systems Specialist-MSL
john.clark@xxxxxxxxxx <mailto:john.clark@xxxxxxxxxx>  work
berek@xxxxxxxxxx  24/7
 



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