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We've added a IMessage that can be added when a patron is abusing their reserve privileges. The IMessage says "DO .NOT. RENEW"... In the past, we used to use post-it notes saying to not renew.

Betty Dong
bd@xxxxxxxxxx
University Libraries
Arizona State University
Tempe, AZ 85287-1006
(480) 965-5972


-----Original Message-----
From: innopac-bounces@xxxxxxxxxx
[mailto:innopac-bounces@xxxxxxxxxx]On Behalf Of David Brennan
Sent: Friday, April 23, 2004 9:50 AM
To: innopac@xxxxxxxxxx
Subject: Consecutive checkouts


Here's a good one:

Our circulation supervisor has reported a problem this term with repetitive checkouts of reserve items (i.e. a person checks out a reserve item, brings back to desk when reserve period is over and immediately checks it out again. Lather. Rinse. Repeat. :-) preventing others from getting it.

Of course the solution is to have the workstudies not do it in the first place, but...

Any way of rigging the system to prevent this? I doubt it, but toss it out to the group just in case. It would involve a restrict list either on the item or the patron, and some time-sensitive system function, no? How about the material booking module? We don't use this at present.

Always something weird going on that stems from human behavior that we need to find a technical fix for, eh?


David


============================
David Brennan, MLS
Electronic Services Librarian
Clifford E. Barbour Library
Pittsburgh Theological Seminary
616 N. Highland Ave.
Pittsburgh, PA 15206
412-441-3304 x2256
412-362-2329 (FAX)
dbrennan@xxxxxxxxxx
http://www.barbourlibrary.org
============================
Automate a mess and you get a really fast mess.
============================

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