RE: Millennium Freezing on close out

["Helwig, Ruth M." <helwi1rm@xxxxxxxxxx>]

Thanks to everyone for their responses to the Milennium freezing issue.


Ruth Helwig
Library Systems
Central Michigan University
Park 305
300 E Preston St
Mount Pleasant MI 48859
Phone: (989) 774-2404
Fax: (989) 774-2656


-----Original Message-----
From: lmueller@xxxxxxxxxx [mailto:lmueller@xxxxxxxxxx] 
Sent: Monday, January 12, 2004 11:44 AM
To: IUG INNOPAC List
Subject: Re: Millennium Freezing on close out

We are on 2002 Phase 3 running Windows XP and have the problem in
cataloging.  I have reported it and have provided III with script dumps
and even had them capture it on a WebEX.  It is in engineering.  The
problem appears to happen when the system ends up with an unknown
source.  If you look at the java window when you have this problem
again, you should see it.   It only happens in cataloging but it
consistently happens.  Can't tell the true combination of tasks but I
can make it happen pretty much on demand.

Hope this helps.

Lori Mueller
Director of Student IT Systems Services
City Colleges of Chicago
312-553-3381 (w)
312-933-2918 (mobile)

----- Original Message -----
From: Karen Schatz <karen.schatz@xxxxxxxxxx>
Date: Monday, January 12, 2004 10:20 am
Subject: Re: Millennium Freezing on close out

> Ruth:
> 
> I have had the same problem in our office.  We have the Millennium 
> client loaded on
> 12  computers that also all have Windows XP.  Most of them work 
> just fine except for
> a few problem computers.  The irony of it is that I am the 
> department computer liaison
> with our in-house IT people.  I am the one everyone informs when 
> they are having
> computer problems.  I am the computer problem-solver.  I am the 
> one with the computer
> that has the most problems with the Millennium client freezing on 
> being closed.  It is
> not consistent and I have not seen a pattern emerging.  Also, I  
> have had problems
> with it freezing when I have been actively working in Millennium.  
> We have already
> uninstalled and re-installed the Millennium client once and it 
> made no difference.
> Actually, I was glad to hear that someone else is having the same 
> problem.  It makes
> me feel I am not alone in this.  I am anxious to hear if this is 
> happening to other
> people and what was the resolution found.
> 
> Please keep in touch and let me know what you hear.
> 
> 
> Thanks,
> 
> Karen Schatz
> 
> 
> "Helwig, Ruth M." wrote:
> 
> > We have one computer where the Millennium client freezes when it is
> > being closed.  The user has the same equipment as everyone else 
> in the
> > building and appears to be properly closing the Millennium 
> session.  The
> > computer is running windows XP with a Pentium 4 processor and 
> 1.0 Gb of
> > RAM.  We are currently on Release 2002 Phase 3.
> >
> >
> >
> > Today I uninstalled and reinstalled the Millennium client on her
> > computer and again her computer had to be rebooted when she 
> attempted to
> > close the Millennium client.
> >
> >
> >
> > Has anyone experienced this type of behavior and do you have any
> > suggestions for resolving it?
> >
> >
> >
> > Ruth Helwig <')" >helwi1rm@xxxxxxxxxx>
> >
> > Library Systems
> >
> > Central Michigan University
> >
> > Park 305
> >
> > 300 E Preston St
> >
> > Mount Pleasant MI 48859
> >
> > Phone: (989) 774-2404
> >
> > Fax: (989) 774-2656
> >
> >
> >
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> --
> *-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*
> Karen A. Schatz
> Cataloging and Acquisitions Unit
> Eastern Washington University
> Cheney WA 99004-2423
> karen.schatz@xxxxxxxxxx
> *-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*
> 
> 
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