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- Date: Fri, 2 Jan 2004 09:04:33 -0500
- From: "Jeff Somerfield" <jsomerfield@xxxxxxxxxx>
- Subject: Online & Telephone Renewals
Hello,
How are people handling the situation with online renewal (through My
Millennium) and the use of the Telephone Renewal System and the loss of
circulation statistics to these "pseudo" libraries? Our Telephone Renewal
System statistics are very high and our libraries' statistics are going
down. Is anyone handling this situation in an innovative way; or, is this
just something that one must live with? My suggestion to enhance@xxxxxxxxxx was
to calculate the statistic according to the OUTLOC field in the Item Record
of the item being renewed. I have not seen this suggestion in the current
list though. Perhaps I missed it. This would at least give the statistic to
the library that had the initial checkout. Any thoughts?
Thanks,
--
Jeff Somerfield, Webmaster / Systems Specialist
Library System of Lancaster County
1866 Colonial Village Lane, Suite 107
Lancaster, PA 17601
717.207.0500 x1272 FAX 717.207.0504
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