Attachments and CSDirect

["Shafik" <s.shafik@xxxxxxxxxx>]

I wonder why CSDirect falks do not allow us to add attachments to the call we open so we can add screen shots of the problem?
Many times I send faxes that find their way to the "Four Season" instead of the Help Desk!

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Said Shafik
System Librarian
Information Resource Center
International University Bremen, Germany
Campus Ring 1 
D-28759 Bremen, Germany
Phone: +49 (0)421 200 4615
Fax: +49 (0)421 200-4113
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