Re: Enhancements to "View outstanding holds"

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Kris & Co,

The suggested enhancements that Kris has listed would all be great. Does 
III say anything about when they might add hold enhancements?

It would also be nice if we could make a list of holds placed via the 
online catalog (=patron-placed holds) vs. placed on millennium circulation 
by staff. At our institution, staff place holds only when we have called 
another branch and they have retrieved the item and are defineitely sending 
the item, so both the patron and staff know that the item is supposed to be 
arriving and nothing further needs to be done.


Toma Iglehart
Austin Community College
Rio Grande Campus Library

At 06:38 PM 11/14/03, you wrote:
>Just as background information, I want to note that a LOT of similar 
>requests have been top vote-getters on the hold enhancement ballots for 
>the three years I was the functional expert for holds/recalls.    Our 
>voices have been quite clear and consistent on these desired 
>changes.  (You may review all of them by scrolling to the bottom of the 
>enhancements webpage to "Top Enhancement Requests:"
>http://innopacusers.org/enhancements/
>
>This is the one that was the 4th highest vote-getter in Hold Enhancements 
>in 2003:
>In View Outstanding Holds, split out elements of the "description" so 
>title, call number, location, and status are individual data elements and 
>make the "Outstanding Holds" list available as a system-generated daily 
>list (like the daily overdue file) to enable use of existing sophisticated 
>and flexible tools, such as Boolean, lists within lists, printing only 
>selected fields, and the following types of lists to enable 
>troubleshooting: bib records having no "available" items (ie, where all 
>attached items have a given status, or one of several specified statuses, 
>such as Lost, or Missing), titles/items with a specified number of holds 
>or more, bib records having one or more items with "check shelf" status, 
>bib records having no items but have an RDATE, etc. "View Outstanding 
>Holds" is sortable only in very limited system-defined ways, but libraries 
>need access to individual elements within the "description" as well as 
>additional and different sorting capabilities. (Individual !
>  requests combined into this request: 19, 354, 572, 573, 652, 761, 2002 
> CH3, 2001 CH3)
>
>This is the one that was the 3rd highest vote getter in 2002:
>
>In View Outstanding Holds, split out elements of the "description" so 
>title, call number, location, and status are individual data elements and 
>make the "Outstanding Holds" list available as a system-generated daily 
>list (like the daily overdue file) to enable use of existing sophisticated 
>and flexible tools, such as Boolean, lists within lists, printing only 
>selected fields,  and the following types of lists to enable 
>troubleshooting:  bib records having no "available" items (ie, where all 
>attached items have a given status, or one of several specified statuses, 
>such as Lost, or Missing), titles/items with a specified number of holds 
>or more, bib records having one or more items with "check shelf" status, 
>bib records having no items but have an RDATE, etc. "View Outstanding 
>Holds" is sortable only in very limited system-defined ways, but libraries 
>need access to individual elements within the "description" as well as 
>additional and different sorting capabilities.  (Individu!
>  al requests combined into this request: 92, 255, 356, 364, 370, 505)
>
>And this one was the 3rd highest-vote getter for holds in 2001:
>In View Outstanding Holds, split out elements of the "description" so 
>title, call number, location, and status are individual data elements and 
>make the "Outstanding Holds" list available as a system-generated daily 
>list (like the daily overdue file) to enable use of existing sophisticated 
>and flexible tools, such as Boolean, lists within lists, printing only 
>selected fields, and the following types of lists to enable 
>troubleshooting: bib records having no "available" items (ie, where all 
>attached items have a given status, or one of several specified statuses, 
>such as Lost, or Missing), titles/items with a specified number of holds 
>or more, bib records having one or more items with "check shelf" status, 
>bib records having no items but have an RDATE, etc. "View Outstanding 
>Holds" is sortable only in very limited system-defined ways, but libraries 
>need access to individual elements within the "description" as well as 
>additional and different sorting capabilities.
>
>    -- Kriss
>--------------------------------------------------------------------------------------------------------------------------
>Kriss Ostrom, IUG 2001-2003 Circ Enhancements Contact for Financial & 
>Holds/Recalls
>Department Head, Circulation & Information Services
>Main Library, Michigan State University, 100 Library
>East Lansing, MI 48824-1048
>517.432.6123 x-174    FAX 517/355-5005       E-mail:  kriss@xxxxxxxxxx
>---------------------------------------------------------------------------------------------------------------------------
>Blessed are the flexible, for they shall not be bent out of shape.
>     -- Michael McGriff, MD
>---------------------------------------------------------------------------------------------------------------------------
>
>
>
>
>
>
>
> > ----------
> > From:         Eeva Stierwalt[SMTP:eeva.stierwalt@xxxxxxxxxx]
> > Reply To:     innopac@xxxxxxxxxx
> > Sent:         Friday, November 14, 2003 11:52 AM
> > To:   INNOPAC@xxxxxxxxxx; margareta.rillnert@xxxxxxxxxx
> > Subject:      Re: View outstanding holds
> >
> > Margareta:  What a great idea.  How about we both propose it as an 
> enhancement suggestion???  I believe that this could be a great 
> function.  Right now, we can't even access it because we have too many 
> "outstanding holds" that it freezes up everytime we attempt to produce 
> the file of them!  Thanks for your idea!  Eeva
> >
> > Eeva Stierwalt
> > Information Systems Specialist
> > Automated Collection Management
> > London Public Library
> > 251 Dundas St.
> > London, ON  Canada  N6A 6H9
> > t 519.661.5156
> > f 519.663.9013
> > e eeva.stierwalt@xxxxxxxxxx
> >
> > >>> margareta.rillnert@xxxxxxxxxx 11/14/03 03:21AM >>>
> > Hello,
> > I agree that View outstanding holds-function is underdeveloped. What I 
> would
> > like to have is:
> > 1. Possibility to create a limited list of outstanding holds (a combination
> > of View outstanding holds and Create lists)
> > 2. Presentation of the list as it is now with a link to bib-record and
> > possibility to modify/cancel holds.
> > What do you think?
> >
> > Kind regards,
> > Margareta Rillnert
> > System dept.,
> > Malmoe City Library
> > Sweden
> >
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