Re: Items in Shopping Cart Carrying over to Next Patron

["miadlibrary" <miadlibrary@xxxxxxxxxx>]

Try closing the browser (our students have to log in and out for each
person so we aren't having this problem). 

Another option is, before you log out of the first patron record, empty
your basket/clear your cart. Even though you completed your request it is
not automatically cleared. Hence those items appear for next patron.   I
learned this at MN IUG conference.  I believe that this is not what most
people want to do, request and empty the cart (not intuitive).    I am not
sure what is being done to correct or change this.  

Nancy Siker
Milwaukee Institute of Art & Design (MIAD) Library
Milwaukee, WI 53202
nasiker@xxxxxxxxxx

innopac@xxxxxxxxxx writes:
>11/7/03
>Hi Everyone,
>At the Information Desk, we do not place holds directly into the system.
>We
>place requests through the public display by clicking the View Your Record
>option, entering the patron's name and searching for the desired titles. 
>We
>then put the desired titles in the shopping cart; we View the Items; then
>Request the Items.  We log out of the patron record.  Then, when patron #2
>requests items and we follow the same sequence, . . . except.....when we
>view the items in patron number 2's shopping cart, patron number 1's items
>are still in the shopping card along with patron number 2's items.  I
>cleared the history file, and the content file in Explorer, but that
>didn't
>solve the problem.  Number 1's items still show up in Number 2's shopping
>cart.  Any ideas?  Any help will be much appreciated.
>Janet Fine
>Department Head Circulation Services
>Great Neck Library
>516-466-8055
>jfine@xxxxxxxxxx
>
>
>--- StripMime Report -- processed MIME parts ---
>multipart/alternative
>  text/plain (text body -- kept)
>  text/html
>---
>--
>This message was distributed through the Innovative Users Group INNOPAC
>list
>Public replies:  INNOPAC@xxxxxxxxxx
>Update your subscription options:
>http://innopacusers.org/list/listinfo/innopac