Re: Netscape Browsers and Millennium Client

[Steven Moody <smoody@xxxxxxxxxx>]

At 03:34 PM 10/29/2003 -0500, you wrote:
>Hello to ALL:
>   ALIS (Automated Library Information System) in Nassau County, New York is
>in the process of implementing Millennium 2002 Phase 3.  We are currently in
>the training stage and many of our users have reported a problem accessing
>the manual from within the Innovative client.  This problem is isolated to
>machines that have Netscape 7.x loaded and functioning as the workstation
>default browser.


We have also had this problem and other related problems, but only on some 
units.

In some cases the browser would not launch at all (this was usually on 
units running Windows 98).  In some cases, it launched but you would get 
varying degrees of functionality from the browser (I have found this to 
potentially be the case with both NS7 and IE 6).  For instance you can 
access the Index but the search functions don't work, getting a Bad Magic 
java error.

After various experiments, I ended up installing Netscape 4.08 standalone 
Navigator on the problem PCs.  I labeled the shortcut manual and had its 
home page be the login URL.  It seems to work well with the manual 
regardless of what Java versions are installed.

Steven Moody






~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Steven Moody                         smoody@xxxxxxxxxx
Library Systems Manager              http://library.jfku.edu
Robert M. Fisher Library             PHONE: 925-258-2398
John F. Kennedy University           FAX:   925-254-8136
12 Altarinda Road
Orinda CA 94563-2603