Re: Extraneous dots on routing slips and mono labels

[jean-marc.edwards@xxxxxxxxxx]

We also are experiencing the same problem. A call is presently opened 
with III. Note that printing the routing slip to an email is fine. So 
while III programming team is looking into this problem, we have asked 
staff to email the routing to themselves and then print it out.

-- 
Jean-Marc Edwards
Assistant-Director, Systems / Directeur-adjoint, Systèmes
Concordia University Libraries, Montréal, (Qc), Canada
tel: (514) 848-2424 ext.7732 
fax: (514) 848-4244
jean-marc.edwards@xxxxxxxxxx


Zhou, Don wrote:

>Linda:
>
>We ran into the same problem when printing bindery slips when we
>upgraded from phase 3. It used to work just fine in Phase 2.  We were a
>beta site. So I opened a call. 
>
>Innovative finally was able to set up a new network printer to print the
>bindery slips, but it prints extra page at the end while getting rid of
>the .... on the right hand side of the paper.
>
>I purchased a copy of printwizard and that got rid of the ...  So a
>combination of methods helped in our case.
>
>Don Zhou
>William Mitchell College of Law
>
>
>-----Original Message-----
>From: innopac-admin@xxxxxxxxxx
>[mailto:innopac-admin@xxxxxxxxxx] On Behalf Of Linda Pitts
>Sent: Friday, October 10, 2003 3:39 PM
>To: innopac@xxxxxxxxxx
>Subject: Extraneous dots on routing slips and mono labels
>
>Has anyone else had this problem, and if so, have you found a solution?
>
>We are on Release 2002 Phase 3; we have a problem when we print routing
>slips and mono labels from Millennium.  On the routing slips, the
>location of the routees is either shortened or missing, and a row of
>three
>dots runs down the right-hand margin of the routing slip.  Monographic
>labels also have a row of three dots running down the right-hand margin
>of
>the pocket label.
>
>This behavior occurs regardless of the type of printer we use to do the
>labels and routing slips.  I thought perhaps using the direct text
>printing option would fix this problem, but when I switched my local,
>non-networked printer to direct text printing, it would not print at
>all.
>(The printer wakes up from it's sleep state, so I know there's some
>communication between the program and the printer, but nothing prints
>out.)
>
>Any ideas?
>
>Thanks,
>Linda
>************************************************************************
>*******
>                            Linda M. Pitts
>                  Head, Serials Receipts, UW Libraries
>
>Serials Receipts Section                e-mail: lmpitts@xxxxxxxxxx
>University of Washington Libraries      v-mail: (206)685-3979
>Box 352900                              fax:    (206)543-0854
>Seattle, WA 98195-2900
>
>
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