Re: MilSer claiming

[Susan Delaune <sdelaune@xxxxxxxxxx>]

Kathy,

Hi there. The records you are claiming that only show "late" in the box; 
have you checked the edit card parameters? If the "Days before a claim"  
has "0" in the box, then I believe you will see your described 
situation. Let me know if this helps.


Susan

faust@xxxxxxxxxx wrote:

> Hi All,
>
> We're having a problem with the status of claim showing up correctly 
> in the check-in boxes.  We've had this problem for years with both the 
> character based version and Millennium (we're on 2002 phase 3).  It's 
> been our experience that on some check-in records, boxes that have 
> been claimed say "CLAIMED", while others that have been claimed say 
> "LATE". In both cases, the number reflecting how many times the box 
> has been claimed still shows correctly.  The "LATE" status shows up in 
> our system's public display and is confusing as people don't realise 
> that those issues have been claimed.  Does anyone know why this is 
> happening?  Is there something we can do so that everything that has 
> been claimed actually says "CLAIMED"?
>
> Kathy Faust
> Assistant Director for Technical Services
> Lewis & Clark Law School
> Portland, OR  97219
> faust@xxxxxxxxxx
> (503)  768-6690
>
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-- 
Susan R. DeLaune
Collection Maintenance Specialist

sdelaune@xxxxxxxxxx
(503)370-6386

Willamette University College of Law Library
245 Winter St. SE
Salem, OR 97301-3922