Re: Mil. Circ. unable to override system blocks?
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- Date: Wed, 24 Sep 2003 10:12:44 -0700
- From: Steven Moody <smoody@xxxxxxxxxx>
- Subject: Re: Mil. Circ. unable to override system blocks?
At 02:12 PM 09/23/2003 -0400, you wrote:
> Mil.Circ. isn't allowing us to override system blocks the way we can
>using the telnet interface. Is anyone else having this trouble? There is
>a thread in the archives relating a similar problem in ILL, but I didn't
>see one for Circ. (We are still on Phase 2 of Rel. 2002) Here's the
> When we are using the old interface, Circ. staff can renew an item
>even if the transaction would be blocked because the 'borrower has exceeded
>highest level overdues' (today's example). In the new interface, we see
>the problem, but there doesn't seem to be any ability to override the
>block. I've checked everyone's permissions, and taken another look at how
>I installed Mil.Circ., and I can't find anything. I also looked in Known
>Issues in csdirect. Perhaps I missed something. Any ideas?
You should be getting a pop-up box offering the ability to override (or
not). I would contact the help desk, particularly if this behavior is
consistent at several stations.
Steven Moody smoody@xxxxxxxxxx
Library Systems Manager http://library.jfku.edu
Robert M. Fisher Library PHONE: 925-258-2398
John F. Kennedy University FAX: 925-254-8136
12 Altarinda Road
Orinda CA 94563-2603