Self check message regarding status of items on hold

["McClellan Jr., Michael C." <MMcClellan@xxxxxxxxxx>]

Resending this with the correct subject line and with updated info from the
help desk.


We are testing a non 3M self check out unit and seeing a problem with the
option to display messages about a patron's holds.   The problem is that the
patron receives a message about all holds and not just the ones that are
ready for pick up at that branch.  So if I have 15 holds and none of
arrived, I still get a message that I have 15 holds and patrons assume some
are in.  It appears only one number (total) is being sent as opposed to
separate totals (total and ready).  Help Desk says this is how the system
currently works and thus an enhancement request is needed.  So keep this in
mind for that process and it would be helpful to know if libraries are
suppressing this option from self checks that display hold information.

Secondly if anyone had experience with self checks from Central Technology
Inc. out of Danville, Indiana.


Thanks


Michael McClellan
Circulation Department Supervisor
Minneapolis Public Library
250 Marquette Ave
Minneapolis, MN  55401
612-630-6042