Re: MilCirc Freezing after Phase 3 ?

["Jeff Wesson" <Jeff.Wesson@xxxxxxxxxx>]

We're having the same problems running on pcs usually after using Search/Holds, latest advice we have been given is:

There is a relevant setting you can turn on or off; it allows users to have 
multiple editor windows open at the same time. From Admin | Settings, 
Windows, "Window Mode"s: Single versus Multi.  Multi is a feature for 
catalogers but has little or no use in Circulation, as far as I know.  It 
can be turned on and off for each user so a good test would be to have your 
colleagues check their settings.  If it is set to Multi on anyone's client, 
let's try switching to Single and see if the change improves things.

See Page # 105210 for more info about the Window Modes.

I haven't tried it out yet, so not sure if it'll make any difference.

Jeff


>>> ceyler@xxxxxxxxxx 16/09/2003 23:34:01 >>>
We loaded Phase 3 last weekend, and spent the week reloading the Mil client 
software on all the staff PCs and Macs.  Since then, we have been 
experiencing problems with MilCirc sessions freezing on the Macs at our 
circulation desk.  These are all very new machines, with plenty of 
capacity.  We are not experiencing the same problem with other Mil modules 
or with PCs running MilCirc.  We are trying to diagnose the source of this 
problem.  We suspect this may be a problem with our local campus network. 
However, first we want to rule out the possibility that this may be a 
general MilCirc Phase 3 issue.  Is anyone else on Phase 3 having this 
problem with MilCirc?  And if so, are you using Macs or PCs?

Thanks for any information you can share.  Carol Eyler

====================================================
Carol E. Eyler
Head of Technical Services      507-646-4268 voice
Carleton College Library        507-646-4087 fax
One North College Street
Northfield, MN 55057            ceyler@xxxxxxxxxx 
====================================================
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