RE: E*Subscribe & WAM

["McGranahan, Jamen" <JMcGranahan@xxxxxxxxxx>]

Doug,

Our entry was *.edrs.com, just to be on the safe side.  I just changed it to
reflect what you had (www.edrs.com) and restarted our www & proxy servers.
However, I just attempted E*Subscribe search again and got the same thing --
page could not be displayed.  :-(

Jamen McGranahan
Systems Services Librarian
Waggoner Library/Trevecca Nazarene University

-----Original Message-----
From: Doug Kariel [mailto:dougk@xxxxxxxxxx] 
Sent: Monday, September 15, 2003 10:39 AM
To: innopac@xxxxxxxxxx
Subject: Re: E*Subscribe & WAM


Hi Ruth, Jamen et al.

I just tried our connection to E*Subscribe through our WAM table.  I had 
no problem getting to the PDF files from the search results.  The only 
entry we have in our table is for EDRS.

The entry is just www.edrs.com

You might want to see if the URL for how you get to E-Subscribe is the 
same as the ones that show on the links in the search results.  The 
initial parts should be the same.  (0-www.edrs.com.your)

Hope this helps.

Doug

Helwig, Ruth M. wrote:

>We are having the same problem.  No solution yet, but if anyone has an
answer we need it too. 
>
>	-----Original Message----- 
>	From: McGranahan, Jamen [mailto:JMcGranahan@xxxxxxxxxx] 
>	Sent: Thu 9/11/2003 12:20 PM 
>	To: 'innopac@xxxxxxxxxx' 
>	Cc: 
>	Subject: E*Subscribe & WAM
>	
>	
>
>	I was wondering if anyone is having trouble with WAM and
E*Subscribe.  We
>	have our link so that all users (whether on or off-campus) will go
through
>	the Web Access Management for statistical reasons.  Since we're not
that
>	large of a University, we don't think it will be too much of a
problem.
>	However, we have experienced problems with E*Subscribe.  We can get
to the
>	site and to the search page, but when we do a search, we get an
error
>	message.  At first, I thought it was just too many people accessing
the same
>	database at the same time, but that doesn't appear to be the case
because
>	it's happening at all hours of the day.  If I connect to E*Subscribe
without
>	going through WAM, it works just fine.  Any ideas?
>	
>	Jamen McGranahan
>	Systems Services Librarian
>	Waggoner Library/Trevecca Nazarene University
>	333 Murfreesboro Road
>	Nashville, TN  37210
>	615.248.7732
>	fax - 615.248.1471
>	
>	
>	
>	--- StripMime Report -- processed MIME parts ---
>	multipart/alternative
>	  text/plain (text body -- kept)
>	  text/html
>	---
>	--
>	This message was distributed through the Innovative Users Group
INNOPAC list
>	Public replies:  INNOPAC@xxxxxxxxxx
>	Update your subscription options:
http://innopacusers.org/list/listinfo/innopac
>	
>
>J??Ȧy???i???ǝ0????k??*Z??????m??Z?{^???w)?֩?X?jب??w?N???,j
?j?b???n?^v?k??!???z/jدyK????H4ӏ
>  
>

-- 
*********************************************************************
Doug Kariel				E-mail: dougk@xxxxxxxxxx
Head, Technical Services and Systems	Phone:  (780) 675-6261
Athabasca University Library		Fax:	(780) 675-6477
1 University Drive
Athabasca, Alberta
Canada  T9S 3A3
*********************************************************************



__ 
    This communication is intended for the use of the recipient to whom it
    is addressed, and may contain confidential, personal, and or privileged
    information. Please contact us immediately if you are not the intended
    recipient of this communication, and do not copy, distribute, or take
    action relying on it. Any communications received in error, or
    subsequent reply, should be deleted or destroyed.
---
--
This message was distributed through the Innovative Users Group INNOPAC list
Public replies:  INNOPAC@xxxxxxxxxx
Update your subscription options:
http://innopacusers.org/list/listinfo/innopac