Re: E*Subscribe & WAM

[Doug Kariel <dougk@xxxxxxxxxx>]

Hi Ruth, Jamen et al.

I just tried our connection to E*Subscribe through our WAM table.  I had 
no problem getting to the PDF files from the search results.  The only 
entry we have in our table is for EDRS.

The entry is just www.edrs.com

You might want to see if the URL for how you get to E-Subscribe is the 
same as the ones that show on the links in the search results.  The 
initial parts should be the same.  (0-www.edrs.com.your)

Hope this helps.

Doug

Helwig, Ruth M. wrote:

>We are having the same problem.  No solution yet, but if anyone has an answer we need it too. 
>
>	-----Original Message----- 
>	From: McGranahan, Jamen [mailto:JMcGranahan@xxxxxxxxxx] 
>	Sent: Thu 9/11/2003 12:20 PM 
>	To: 'innopac@xxxxxxxxxx' 
>	Cc: 
>	Subject: E*Subscribe & WAM
>	
>	
>
>	I was wondering if anyone is having trouble with WAM and E*Subscribe.  We
>	have our link so that all users (whether on or off-campus) will go through
>	the Web Access Management for statistical reasons.  Since we're not that
>	large of a University, we don't think it will be too much of a problem.
>	However, we have experienced problems with E*Subscribe.  We can get to the
>	site and to the search page, but when we do a search, we get an error
>	message.  At first, I thought it was just too many people accessing the same
>	database at the same time, but that doesn't appear to be the case because
>	it's happening at all hours of the day.  If I connect to E*Subscribe without
>	going through WAM, it works just fine.  Any ideas?
>	
>	Jamen McGranahan
>	Systems Services Librarian
>	Waggoner Library/Trevecca Nazarene University
>	333 Murfreesboro Road
>	Nashville, TN  37210
>	615.248.7732
>	fax - 615.248.1471
>	
>	
>	
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-- 
*********************************************************************
Doug Kariel				E-mail: dougk@xxxxxxxxxx
Head, Technical Services and Systems	Phone:  (780) 675-6261
Athabasca University Library		Fax:	(780) 675-6477
1 University Drive
Athabasca, Alberta
Canada  T9S 3A3
*********************************************************************



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