RE: E*Subscribe & WAM

["Helwig, Ruth M." <helwi1rm@xxxxxxxxxx>]

We are having the same problem.  No solution yet, but if anyone has an answer we need it too. 

	-----Original Message----- 
	From: McGranahan, Jamen [mailto:JMcGranahan@xxxxxxxxxx] 
	Sent: Thu 9/11/2003 12:20 PM 
	To: 'innopac@xxxxxxxxxx' 
	Cc: 
	Subject: E*Subscribe & WAM
	
	

	I was wondering if anyone is having trouble with WAM and E*Subscribe.  We
	have our link so that all users (whether on or off-campus) will go through
	the Web Access Management for statistical reasons.  Since we're not that
	large of a University, we don't think it will be too much of a problem.
	However, we have experienced problems with E*Subscribe.  We can get to the
	site and to the search page, but when we do a search, we get an error
	message.  At first, I thought it was just too many people accessing the same
	database at the same time, but that doesn't appear to be the case because
	it's happening at all hours of the day.  If I connect to E*Subscribe without
	going through WAM, it works just fine.  Any ideas?
	
	Jamen McGranahan
	Systems Services Librarian
	Waggoner Library/Trevecca Nazarene University
	333 Murfreesboro Road
	Nashville, TN  37210
	615.248.7732
	fax - 615.248.1471
	
	
	
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