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Thanks to Cynthia Saylor and Dan Pfohl at U North Carolina at Pembroke and for their help. What seemed to work is adding just one entry--*.isiknowledge.com-- in the WAM table for the IP address instead of all the other domains ISI recommended in the past and using http://0-isi10.isiknowldege.com <http://0-isi10.isiknowldege.com/> . with your library domain, for your URL.. DB David A. Berona Assistant Professor Head, Library Systems University of New Hampshire Library Durham, NH 03824 603.862.0114 http://pubpages.unh.edu/~dberona <http://pubpages.unh.edu/~dberona> --- StripMime Report -- processed MIME parts --- multipart/alternative text/plain (text body -- kept) text/html ---