RE: Phase III

["Laurie Willis" <Laurie.Willis@xxxxxxxxxx>]

We found that installation went more smoothly if we totally removed the old Millennium (using add/remove programs and also deleting any stray files or folders) before we installed the new.

One odd problem we had happened when I was logged on as "Administrator"  to install the new Java.  If I tried to open Millennium then, just to make sure it worked, then logged out and logged on as a user, I would get an error message when trying to open Millennium.  If I went on faith that it would work and didn't open Millennium while logged in as Administrator, the user was able to open it just fine.  I never understood exactly why this happened, but once I saw the pattern I just avoided doing it that way.  The III person indicated it had something to do with the user not having permission to access some files that were created by opening Millennium with the Administrator login first.

Good luck to all of you who are installing the upgrade!

Laurie Willis
Library Systems Manager
Hayward Public Library 
835 C Street
Hayward, CA  94544
510-881-7936

 -----Original Message-----
From: 	Mann, James H. [mailto:JMann@xxxxxxxxxx] 
Sent:	Friday, September 05, 2003 12:40 PM
To:	innopac@xxxxxxxxxx
Subject:	RE: Phase III

We've found that you can just remove the Java 1.3 with add/remove
programs. When all else fails I've removed everything and started from
scratch. Our experience was spotty with clients hanging--some did and
some didn't with no apparent pattern. And, we had to go and clean up
some of our old NT4 workstations where the 2gig partition was full.
I've been waiting for something on the list to confirm I wasn't alone in
this. My own workstations hung Sunday afternoon right after the upgrade
so we were prepared to fix the problem on Tuesday.

Jim Mann
GCPL
Xenia

-----Original Message-----
From: Barb Anderson [mailto:bja9@xxxxxxxxxx] 
Sent: Friday, September 05, 2003 2:56 PM
To: innopac@xxxxxxxxxx
Subject: Re: Phase III

sigh, I sure wish I'd known about that #3 before it started happening
here.


>(3)  If the new client is installed on a system with the old client
still 
>installed, the "Add or Remove Programs" control panel will show two
items 
>after the new client installation:  "Innovative Millennium" and 
>"Millennium".  If the latter is UNinstalled, the new client will not
run 
>and installation must be repeated.  (Users who are fond of tidying up
and 
>associate the old shortcut icons with what they see in the control
panel 
>should be forewarned.)
>
>Bob Duncan
>
>
>~!~!~!~!~!~!~!~!~!~!~!~!~
>Robert E. Duncan
>Systems Librarian
>David Bishop Skillman Library
>Lafayette College
>Easton, PA  18042
>duncanr@xxxxxxxxxx
>http://www.library.lafayette.edu/
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Barbara J. Anderson
Library Systems Specialist
Kelvin Smith Library
Case Western Reserve University
11055 Euclid Ave.
Cleveland, OH 44106-7151

bja9@xxxxxxxxxx
(voice) 216-368-2666
(fax) 216-368-6506


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