Re: OPAC connection limit

[Barb Anderson <bja9@xxxxxxxxxx>]

The timeout settings (before a session returns to the default screen) could 
be coming into play here.  A couple of other places to check for perhaps 
more information: some of the options available under limit network options 
and your login statistics.
Barb
At 04:12 PM 9/4/2003, you wrote:

>For the beginning of the new semester we had our usual bibliographic 
>instruction class in a room full 30 PC, and for the first time we seemed 
>to bump up against the limit of logins (we got 403 error after about 10 
>machines)
>
>We have only 20 licences and the OPAC logins are using the patrons 
>contention group that is set to 20 licences.
>
>I am puzzled because last year, same exact class in same room, we did not 
>have this problem.
>
>Also, when I looked at the details of the OPAC logins (see below) it says 
>of the 20 logins, 17 are used.  But then it only displays 7 rows when I 
>say "Show current users"
>
>Am I missing some phantom logins?   Thanks,  Len
>
>
>
>GROUP NAME    MAX LOGINS      LOGINS IN USE    LOGINS REMAINING
>LOGIN NAME    IP ADDRESS       TIME IN         LICENSE EXPIRATION
>
>patrons               20                 17                   3
>  web           147.106.20.114   13:14:20        13:16:20
>  web           147.106.20.196   13:15:29        13:17:29
>  web           147.106.20.105   13:16:04        13:18:04
>  web           147.106.20.102   13:16:41        13:18:41
>  web           67.74.68.80      13:14:39        13:16:39
>  web           147.106.20.124   13:16:40        13:18:40
>  web           147.106.20.113   13:15:39        13:17:39
>
>
>--
>This message was distributed through the Innovative Users Group INNOPAC list
>Public replies:  INNOPAC@xxxxxxxxxx
>Update your subscription options: 
>http://innopacusers.org/list/listinfo/innopac

Barbara J. Anderson
Library Systems Specialist
Kelvin Smith Library
Case Western Reserve University
11055 Euclid Ave.
Cleveland, OH 44106-7151

bja9@xxxxxxxxxx
(voice) 216-368-2666
(fax) 216-368-6506