Re: Netscape 7.1

[Karen Johnson <johnsonka@xxxxxxxxxx>]

That does the trick.

Thanks

Karen


At 04:00 PM 8/22/2003 -0400, you wrote:
>Hello all,
>
>I have noticed that the problem with opening the manual's table of
>contents is not specific to the web browser but the version of Java
>Runtime Enviroment that is installed.  My experience is that Java 1.4
>does not work with the Release 2003 Phase 2 manual.  In IE I am able to
>turn off the use of Java 1.4 by going to:
>
>- Select "Tools" from the IE menubar
>- Select "Internet Options..."
>- Select the "Advanced" tab
>- Unselect "Use Java 2 v1.4.1_02 for <applet> (requires restart) option
>   (the exact version of Java varies depending on what you have installed)
>
>After I restarted my computer I was able to use the web manual again.
>
>Strangely when ever I update my Java software and our library web manual
>stops working I was always able to use the manual at C.S.Direct without
>any problems.  My guess is that III test out the new manual on themselves
>first which is compatible with Java 1.4.
>
>HTH,
>Tony
>
> >--------------------------<
>   Tony Dominick
>   W.W. Hagerty Library
>   Drexel University
>   Philadelphia, PA 19104
>   215.895.1832
>   dominica@xxxxxxxxxx
> >--------------------------<
>
>
>
>On Fri, 22 Aug 2003, Karen Johnson wrote:
>
> > Hmm.  I have never gotten the manual's table of contents in IE.  It does
> > work in Netscape 4.7 and 7.1 for me.  I am on 2003 phase 3 beta, but the
> > same held true in Phase 2--except for 7.1, which I just started using last
> > week.  I do use IE 5.5 for CSDirect though.  That always worked whereas
> > Netscape 4.7 didn't, but 7.1 seems fine there so far.
> >
> > Karen
> >
> > At 10:13 AM 8/22/2003 -0700, you wrote:
> > >For what it's worth, I was told that III supports only IE when it comes to
> > >viewing the manual.
> > >
> > >There is a faq at CS Direct about this as well on the FAQ's page under
> > >manuals.
> > >
> > >Once I followed the directions in the FAQ and told the staff to use IE,
> > >it's worked fine.
> > >
> > >Sue Boggs wrote:
> > >>I can't speak to the E-Reserves issue but another problem with 7.1 (and
> > >>7.0) is viewing  the manual. When I moved up to 7.0 and tried to view the
> > >>manual I got a java error and a blank left hand frame. Takuya at the help
> > >>desk pointed me to the FAQ that explains this. You have to remove the
> > >>Java(TM) Plug-in: Version 1.4.0_01 via the control panel. When I did this
> > >>I could view the manual just fine in Netscape 7.0.
> > >
> > >--
> > >
> > >Travis Spence
> > >Library Services Specialist
> > >Pima Community College
> > >Tucson, AZ
> > >
> > >--
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> >
> > ***************************************************************
> > Karen Johnson
> > Director of Library Systems
> > University of San Francisco
> > 2130 Fulton St.
> > San Francisco, CA  94117
> > (415)422-2759 Phone
> > (415)422-2233 FAX
> > johnsonka@xxxxxxxxxx
> >
> > --
> > This message was distributed through the Innovative Users Group INNOPAC 
> list
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***************************************************************
Karen Johnson
Director of Library Systems
University of San Francisco
2130 Fulton St.
San Francisco, CA  94117
(415)422-2759 Phone
(415)422-2233 FAX
johnsonka@xxxxxxxxxx