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- Date: Mon, 25 Aug 2003 15:33:39 -0400
- From: larissa sullivant <larissas@xxxxxxxxxx>
- Subject: Fwd: Electronic serial claims
Hello innopac users,
I am forwarding a few questions from our Head of Acquisitions
Department. Thanks in advance for your help.
Larissa V. Sullivant
Technical Services
University of Michigan Law Library
phone: (734) 764-9307
fax: (734) 615-0179
larissas@xxxxxxxxxx
>_________________________________________________________________________
>
>These questions are intended for libraries who: a) Use or have tried to
>use the electronic serial claims module; and b) Use Millenium; and c) May
>or may not have used the electronic serial claims module in the text based
>system in the past.
>
>1. Can you delete a particular claim from the "send electronic claims"
>queue? How is it done?
>
>2. On a scale of 1-10, with 1 being the least satisfied, and 10 being the
>most satisfied: how do you rate the effectiveness and ease of use of
>electronic serial claiming?
>
>3. What are the biggest advantages to using electronic serial claims?
>
>4. What are the problems or disadvantages you see with electronic serial
>claiming? How have you resolved the problems?
>
>5. For libraries who have used the electronic serial claims module in the
>text based Innovative system:
>
>--Did you find any difficulties with the electronic serial claims module
>when you migrated from the text based Innovative system to Millenium? If
>so, what were they and how did you surmount them?
>
>--If you knew then what you know now, would you have waited to begin using
>the electronic serial claims module until you migrated to Millenium?
>
>6. What enhancements to the electronic serial claims module would you
>like to see?
>
>7. Which vendors currently accept your electronic serial claims?
>
>
>Thanks so much for your time!