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Hello innopac users,

I am forwarding a few questions from our Head of Acquisitions 
Department.  Thanks in advance for your help.

Larissa V. Sullivant
Technical Services
University of Michigan Law Library
phone: (734) 764-9307
fax:  (734) 615-0179
larissas@xxxxxxxxxx



>_________________________________________________________________________
>
>These questions are intended for libraries who: a) Use or have tried to
>use the electronic serial claims module; and b) Use Millenium; and c) May
>or may not have used the electronic serial claims module in the text based
>system in the past.
>
>1.  Can you delete a particular claim from the "send electronic claims"
>queue? How is it done?
>
>2.  On a scale of 1-10, with 1 being the least satisfied, and 10 being the
>most satisfied:  how do you rate the effectiveness and ease of use of
>electronic serial claiming?
>
>3.  What are the biggest advantages to using electronic serial claims?
>
>4.  What are the problems or disadvantages you see with electronic serial
>claiming?  How have you resolved the problems?
>
>5.  For libraries who have used the electronic serial claims module in the
>text based Innovative system:
>
>--Did you find any difficulties with the electronic serial claims module
>when you migrated from the text based Innovative system to Millenium?  If
>so, what were they and how did you surmount them?
>
>--If you knew then what you know now, would you have waited to begin using
>the electronic serial claims module until you migrated to Millenium?
>
>6.  What enhancements to the electronic serial claims module would you
>like to see?
>
>7.  Which vendors currently accept your electronic serial claims?
>
>
>Thanks so much for your time!