Re: Netscape 7.1

[chris <chris@xxxxxxxxxx>]

We have had this problem - i resolved it by not installing the latest 
 Java on the system and the problem have not occured again. We run 
Win98/Win NT/W2000 as well XP.


Travis Spence wrote:

> For what it's worth, I was told that III supports only IE when it 
> comes to viewing the manual.
>
> There is a faq at CS Direct about this as well on the FAQ's page under 
> manuals.
>
> Once I followed the directions in the FAQ and told the staff to use 
> IE, it's worked fine.
>
> Sue Boggs wrote:
>
>> I can't speak to the E-Reserves issue but another problem with 7.1 
>> (and 7.0) is viewing  the manual. When I moved up to 7.0 and tried to 
>> view the manual I got a java error and a blank left hand frame. 
>> Takuya at the help desk pointed me to the FAQ that explains this. You 
>> have to remove the Java(TM) Plug-in: Version 1.4.0_01 via the control 
>> panel. When I did this I could view the manual just fine in Netscape 
>> 7.0.
>
>