Re: Netscape 7.1

[Tony Dominick <dominica@xxxxxxxxxx>]

Hello all,

I have noticed that the problem with opening the manual's table of
contents is not specific to the web browser but the version of Java
Runtime Enviroment that is installed.  My experience is that Java 1.4
does not work with the Release 2003 Phase 2 manual.  In IE I am able to
turn off the use of Java 1.4 by going to:

- Select "Tools" from the IE menubar
- Select "Internet Options..."
- Select the "Advanced" tab
- Unselect "Use Java 2 v1.4.1_02 for <applet> (requires restart) option
  (the exact version of Java varies depending on what you have installed)

After I restarted my computer I was able to use the web manual again.

Strangely when ever I update my Java software and our library web manual
stops working I was always able to use the manual at C.S.Direct without
any problems.  My guess is that III test out the new manual on themselves
first which is compatible with Java 1.4.

HTH,
Tony

>--------------------------<
  Tony Dominick
  W.W. Hagerty Library
  Drexel University
  Philadelphia, PA 19104
  215.895.1832
  dominica@xxxxxxxxxx
>--------------------------<



On Fri, 22 Aug 2003, Karen Johnson wrote:

> Hmm.  I have never gotten the manual's table of contents in IE.  It does
> work in Netscape 4.7 and 7.1 for me.  I am on 2003 phase 3 beta, but the
> same held true in Phase 2--except for 7.1, which I just started using last
> week.  I do use IE 5.5 for CSDirect though.  That always worked whereas
> Netscape 4.7 didn't, but 7.1 seems fine there so far.
>
> Karen
>
> At 10:13 AM 8/22/2003 -0700, you wrote:
> >For what it's worth, I was told that III supports only IE when it comes to
> >viewing the manual.
> >
> >There is a faq at CS Direct about this as well on the FAQ's page under
> >manuals.
> >
> >Once I followed the directions in the FAQ and told the staff to use IE,
> >it's worked fine.
> >
> >Sue Boggs wrote:
> >>I can't speak to the E-Reserves issue but another problem with 7.1 (and
> >>7.0) is viewing  the manual. When I moved up to 7.0 and tried to view the
> >>manual I got a java error and a blank left hand frame. Takuya at the help
> >>desk pointed me to the FAQ that explains this. You have to remove the
> >>Java(TM) Plug-in: Version 1.4.0_01 via the control panel. When I did this
> >>I could view the manual just fine in Netscape 7.0.
> >
> >--
> >
> >Travis Spence
> >Library Services Specialist
> >Pima Community College
> >Tucson, AZ
> >
> >--
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> ***************************************************************
> Karen Johnson
> Director of Library Systems
> University of San Francisco
> 2130 Fulton St.
> San Francisco, CA  94117
> (415)422-2759 Phone
> (415)422-2233 FAX
> johnsonka@xxxxxxxxxx
>
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