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Hi:

We're on the beta Phase 3 software.  I'm able to consistently bring up
the default patron verification page using Netscape 7.1 and load up PDF
docs on e-reserves.   I haven't tried this at home, so I don't know if
there might be issues associated with a remote login.

Cheryl A. Gowing
ILS System Coordinator
Richter Library
University of Miami
Coral Gables, FL 33124
 
Ph: (305) 284-6018
Fax: (305) 284-4027
cgowing@xxxxxxxxxx
 

-----Original Message-----
From: Tony Dominick [mailto:dominica@xxxxxxxxxx] 
Sent: Friday, August 22, 2003 9:44 AM
To: innopac@xxxxxxxxxx
Subject: Re: Netscape 7.1 & E-Reserves - Problems?

Hello all,

To answer some of the questions:

- You are not alone with this problem
- I reported this problem to Innovative on June 2, c682001
- It was forwarded to III Software Engineers on June 2

The problem is in the HTML code with the 3 pages that make up the
parent and 2 child frames in E-course reserve's authentication page.  A
look at the HTML of these 3 pages with show some important, necessary
tags missing, like <body>, </body>, <html>, </html>, <head>, </head>.
The
page that renders the authentication fields for name and barcode/univID
is
missing all these tags which is causing problems with web browsers that
are less allowing of incorrect HTML code.

I have notice problems with the following browsers:
- AOL 8 on Windows 98 (though I think all Windows OS's might have this
problem in the AOL 8 browser)
- Mozilla Firebird
- Netscape 7.1


Maybe someone with the beta Release 2003, Phase 3 can test this and see
if
it was corrected.  For now my call is still open.  For now I have asked
the students that are having problems to use either order versions of
Netscape or open your web connection with AOL then use the pre-installed
Internet Explorer browser to get to ECR.

Good luck,
Tony

>--------------------------<
  Tony Dominick
  W.W. Hagerty Library
  Drexel University
  Philadelphia, PA 19104
  215.895.1832
  dominica@xxxxxxxxxx
>--------------------------<




On Thu, 21 Aug 2003, Carol Watson wrote:

> Has anyone else experienced problems with Netscape 7.1 and the
> Electronic Course Reserves display?   Our users are consistently
> reporting that Netscape 7.1 is displaying  markup language rather than
> the patron authentication screen.  Are we alone?
>
> Carol Watson
> cwatson@xxxxxxxxxx
> University of Georgia School of Law
> Law Library
> Athens, GA 30606
>
> --
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