Re: Self check out usage problems

[Sheila Smart <shs1@xxxxxxxxxx>]

We quickly came to the conlusion that good quality barcodes (digital ones 
seem ideal), placed in a uniform position, on an easily identified 
collection of stock (prefereably an entire/closed collection) with 
sufficient staff available to help and encourage patrons to make use of the 
machine are the main elements to high usage.  The settings within Innopac 
itself do not present much of a problem.

At 19-08-03 15:27 Tuesday, you wrote:
>We are setting a high goal for shelf check out usage in our new Central
>Library.  I realize there are many non Innopac elements that have a
>significant impact such as fine blocks, expiration dates, address stops etc.
>What would be helpful would be some ideas on Innopac specific issues.  The
>most significant that I'm aware of is that many machines will not check out
>an item that has a status other than "-".  So an item that gets reshelved
>with a "t" transit status will not check out.  We are currently a 3M library
>with the 6210 units however we are investigating other companies so I would
>welcome responses from sites with non 3M units.  I promise to summarize any
>non list replies given the projected interest in this topic so no need to
>reply with the Please share.
>
>Thanks in advance,
>
>Mike
>
>Michael McClellan
>Circulation Department Supervisor
>Minneapolis Public Library
>250 Marquette Ave
>Minneapolis, MN  55401
>612-630-6042
>
>
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Regards

******************************
Sheila Smart
Technical Systems Manager
University of St Andrews Library
North Street
ST ANDREWS
Fife  KY16 9TR

Tel: 01334 462316
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