RE: MilCat partially freezing

[LSEVOLD <LSEVOLD@xxxxxxxxxx>]

We are also working with the Help Desk on Milcat freezing and Milacq
freezing.

Louise

Louise Sevold
Technical Services Director
Cuyahoga County Public Library
2111 Snow Road
Parma, OH 44134
voice: 216.749.9383                  fax: 216.749.9445
email: lsevold@xxxxxxxxxx


-----Original Message-----
From: Carol Gyger [mailto:gyger@xxxxxxxxxx]
Sent: Friday, August 01, 2003 4:45 PM
To: innopac@xxxxxxxxxx
Subject: RE: MilCat partially freezing


We are on Release 2002, Phase 2 and have all the latest patches.  We are
working with the Help Desk on this particularly strange freezing problem.
They have not found a solution yet.

cg

Carol Gyger
Systems Administrator
Fort Collins Public Library
201 Peterson St.
Fort Collins CO  80524
(970)221-6716
gyger@xxxxxxxxxx

On Fri, 1 Aug 2003, Mann, James H. wrote:

> We had a similar problem, and Innovative just finished running the last
> series of patches/updates. One of these is supposed to fix MilCat
> freezes. I'd suggest you call the Help Desk.
>
> Jim Mann
> Greene County
> Xenia OH
>
> -----Original Message-----
> From: Carol Gyger [mailto:gyger@xxxxxxxxxx]
> Sent: Friday, August 01, 2003 1:34 PM
> To: innopac@xxxxxxxxxx
> Subject: MilCat partially freezing
>
> We are having a problem with MilCat partially freezing.  Many functions
> continue to work but the menus across the top stop working.  And if we
> click on the CLOSE button, the system does not respond.  The MilCat
> session has to be forcibly closed.
>
> We cannot find anything common about the sessions in which this happens.
> It happens nearly every day to one or more catalogers.  It can happen
> after 5 minutes of work or 5 hours of work.  It only happens in MilCat.
>
> We are working with III on this issue but I was wondering if anyone else
> was seeing this.  If you are, have you reported it to III?
>
> Stumped,
>
> cg
>
> Carol Gyger
> Systems Administrator
> Fort Collins Public Library
> 201 Peterson St.
> Fort Collins CO  80524
> (970)221-6716
> gyger@xxxxxxxxxx
>
>
>
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