RE: MilCat partially freezing

["Mann, James H." <JMann@xxxxxxxxxx>]

We had a similar problem, and Innovative just finished running the last
series of patches/updates. One of these is supposed to fix MilCat
freezes. I'd suggest you call the Help Desk.

Jim Mann
Greene County
Xenia OH

-----Original Message-----
From: Carol Gyger [mailto:gyger@xxxxxxxxxx] 
Sent: Friday, August 01, 2003 1:34 PM
To: innopac@xxxxxxxxxx
Subject: MilCat partially freezing

We are having a problem with MilCat partially freezing.  Many functions
continue to work but the menus across the top stop working.  And if we
click on the CLOSE button, the system does not respond.  The MilCat
session has to be forcibly closed.

We cannot find anything common about the sessions in which this happens.
It happens nearly every day to one or more catalogers.  It can happen
after 5 minutes of work or 5 hours of work.  It only happens in MilCat.

We are working with III on this issue but I was wondering if anyone else
was seeing this.  If you are, have you reported it to III?

Stumped,

cg

Carol Gyger
Systems Administrator
Fort Collins Public Library
201 Peterson St.
Fort Collins CO  80524
(970)221-6716
gyger@xxxxxxxxxx



--
This message was distributed through the Innovative Users Group INNOPAC
list
Public replies:  INNOPAC@xxxxxxxxxx
Update your subscription options:
http://innopacusers.org/list/listinfo/innopac