Re: All Ports in Use when they are not

["Leo Papa" <papal@xxxxxxxxxx>]

At Canton Public Library we implemented the "Disconnect X" menu option and
limited user logins to "3600,0" seconds.

We also broke users out into discreet groups, which helped us identify the
specific workstations that were hanging up processes.  For example, we
could more easily identify a WS that was logged in twice, once with an
active and once with an inactive connection.

This may not cover all source of the problem being discussed, but it took
care of our 'ghost' connections.  If a user walks away from an active
session, or improperly disconnects, Innovate logs them out automatically.

Leo Papa


> Roger Dutcher wrote:
>> ...   15 milcircs or text-based programs in use.
>
> Roger:
>     Do all the folks using the text-based system know to
> disconnect (on our menu, choice "X") when they are done?  Or
> do they just "x" out of the window (upper right hand
> corner)?  We were having a similar "All ports in use"
> problem, and discovered that some people thought clicking
> the "x" in the upper corner was the same thing as
> disconnecting when they were done, and so were leaving their
> session open when they thought it was closed, thus keeping
> the port in use.
>
>     Good luck solving your problem -- hope this helps!
>
>
>     Sue Brayman, LSS, Monographic Cataloging
>     Dimond Library, UNH Campus
>     Durham, N.H.  03824
>     <Sue.Brayman@xxxxxxxxxx>
>     http://www.library.unh.edu
>
> --
> This message was distributed through the Innovative Users Group INNOPAC
> list
> Public replies:  INNOPAC@xxxxxxxxxx
> Update your subscription options:
> http://innopacusers.org/list/listinfo/innopac
>


Leo Papa
System Librarian
Canton Public Library
papal@xxxxxxxxxx
734.397.0999 ext 160
fax 734.397.1130