RE: Paid, not returned; subsequently returned

[David Ruml <David.Ruml@xxxxxxxxxx>]

I go in once a week and delete anything that is lost and paid.  So if it is
later returned, the item comes up as not in the system.  The Collection
Manager decides if it is worth putting back in the system.

DAVID E. RUML
Carrollton Public Library
Carrollton, Texas

-----Original Message-----
From: Cindy Harper [mailto:charper@xxxxxxxxxx]
Sent: Tuesday, July 22, 2003 8:26 AM
To: innopac@xxxxxxxxxx
Cc: Marty Glenar; Judy DeMuro
Subject: Paid, not returned; subsequently returned


III users - 

One of our branch libraries has a question about books that are paid and
apparently lost, then subsequently found.  When these are checked in,
there is a message that says "Paid, not returned, Clear (y or n)?".  Our
student workers evidently have a tendency to clear anything that they
don't encounter frequently and are unsure of what to do.  The branch
circ head would like for these to automatically generate a message that
lets her know that the item has been found, and allows her to review the
situation later.

I would think we should handle this by emphatically teaching the
students NOT to clear, or otherwise modify the data, unless they are
specifically told to do so.  But I wonder how others are handling this
situation?

Cindy Harper, Systems Librarian
Colgate University, Case Library
Hamilton NY 13346
Phone: 315-228-7363	fax: 315-228-7934
charper@xxxxxxxxxx

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