Re: broken hold links

[Alison Masterpasqua <amaster1@xxxxxxxxxx>]

We experienced this problem a few years ago while we were still using the 
character-based Telnet version.  We're an academic library and the problem 
occurred while we were canceling holds in the course reserve function.  It 
has happened only a couple of times since we switched to Millennium.

At 11:36 AM 5/2/2003 -0400, you wrote:
>S far, I have not noticed any of these problems for us.
>
> >>> vivian@xxxxxxxxxx 05/01/03 02:50PM >>>
>We have been experiencing a rash of broken hold links since we upgraded
>to
>phase 2 in February.
>The helpdesk went as far as creating a cron job to fix the links
>nightly.
>I'm wondering if any other public libraries are experiencing similar
>hold
>problems.
>*       Failed to find matching hold for item when canceling holds
>*       Held item appearing on two different patron records
>*       Held item appearing under HOLDS more than once
>
>TIA
>Vivian Pino
>Darien Library
>
>
>
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Alison Masterpasqua
Access & Lending Services Supervisor
x8478