RE: FTSMAIL notices as spam?
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- Date: Thu, 3 Apr 2003 10:25:05 -0500
- From: "Davidson, Merrie A." <DavidsonMA@xxxxxxxxxx>
- Subject: RE: FTSMAIL notices as spam?
Yes! I have this problem when I e-mail create lists to myself--they have
the heading FTSMAIL. I use MSOutlook (the college requires it!) and the
e-mail always goes into my Delte folder. The first few time this
happened, I thought INNOPAC hadn't sent the message. Then I thought I
must have set up my filters to delete it, but haven't found anything in
my Outlook profile that would target it. Annoying.
Sandor Teszler Library
Spartanburg, SC 29303
From: Michael Morgan [mailto:m.morgan@xxxxxxxxxx]
Sent: Thursday, April 03, 2003 9:49 AM
Subject: FTSMAIL notices as spam?
In the past couple of months I have received a growing number of patrons
say they have not been receiving their email circulation notices for
pickups etc. These patrons have valid and current email addresses
than the out-of-date accounts from hotmail et al., which is a separate
issue), and the email notices have not bounced.
I have come to the conclusion (but will investigate further) that the
problem lies in anti-spamming controls. My impression is that
software has become more widespread and that this is detecting our
notices as spam.
I would be interested to know if other people have a similar problem,
if the problem is down to anti-spamming software blocking the notices,
there a way round this.
Heythrop College, University of London
Tel.: 020 7795 4252
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