Re: Failure to renew material

[Karen Perone <peroneka@xxxxxxxxxx>]

ALANNAH HEGEDUS - WPL wrote:
> But why was this loan rule applied?  When I checked the i-type, p-type,and
> location code the combination should have invoked a loan rule 40 but it did
> not.  There are no errors in the item record and the loan rule selection
> table is correct.  Why the system assigned loan rule 1 is still a mystery.

We have had this happen on occasion, but it usually involves someone 
updating the itype, ptype or location WHILE the item is checked out. If 
staff make this kind of change because an item was checked out under the 
non-circ loan rule, they need to be made aware that the change will not 
affect the loan rule. We ask them to check the item in and then check it 
back out to the patron so that the correct loanrule is invoked.

-- 
Karen Perone              peroneka@xxxxxxxxxx
Systems Coordinator
Rodman Public Library     voice: 330-821-2665
215 E. Broadway Street    fax: 330-821-5053
Alliance, OH 44601        http://www.rodman.lib.oh.us/