Re: MilCirc Notices Phase 2

[Jean-Marc Edwards <jean-marc.edwards@xxxxxxxxxx>]

Donna,

I am reading with interest this thread of discussion. My understanding about "III
charging for setting up new Systems printers" is the following: re-contact your
sales rep and ask him/her to re-check whether there is a charge or not. I believe
you should subsequently be informed that there is no charge.

Jean-Marc Edwards
Assistant-Director (Systems)
Concordia University Libraries
Montréal (QC), Canada
tel: 514 848 7732
fax: 514 848 4244
jean-marc.edwards@xxxxxxxxxx


Donna Bacon wrote:

> Sue,
>
> We have been on Innovative for 5 years and have never needed a system
> printer until we switched to MilAcq this Summer.  We needed it to print POs.
> We have always used attached printers for everything else.  In fact the
> original Okidata system printer we received with our first III machine has
> sat in storage gathering dust since almost day one.
>
> Glad to hear others have a purpose for these but we haven't.
>
> I understand the technical reason behind this. I just wish that at the very
> least the ability to set up these network printers without a cost (do it
> ourselves I guess) would have been a part of this release, not the next one.
> I was also referred to my sales rep who told me that we would have to pay
> for this until Phase 3.  We would have to pay for many many printers since
> we are a consortium and have multi-branch library systems.
>
> Donna
>
> -----Original Message-----
> From: innopac-admin@xxxxxxxxxx
> [mailto:innopac-admin@xxxxxxxxxx]On Behalf Of Sue Boggs
> Sent: Friday, January 24, 2003 11:53 AM
> To: innopac@xxxxxxxxxx
> Subject: Re: MilCirc Notices Phase 2
>
> At 07:15 PM 1/23/2003 -0800, you wrote:
> > >>> donnab@xxxxxxxxxx 01/22/03 09:30AM >>>
> >However, we discovered that MilCirc notices requires you to use a network
> >or system printer which you have to pay III to set up if you don't already
> >have one.
> ><<<
> >
> >Not to debate the network printer/local printer issue*, but the reason for
> >limiting to a system printer right now is the limitations of java based
> >printing. To enable printing to a local attached printer, the java client
> >would have to 'see' the print job on it's way to the attached printer. And
> >this is where it would break down and be next to impossible to control the
> >formatting and output of the print jobs. As notices are absolutely
> >dependent upon formatting, I believe that Innovative has justifiably put
> >this option off until the java printing environment is improved enough to
> >allow for such complex print jobs.
>
> >  As the server cannot talk directly to your attached printer without the
> > java client, a system printer must be used. Note that this does not mean
> > a network printer, as a serial system printer would work just as well.
> > The manual correctly says "system printer", but the dialog box
> > incorrectly says "network printer".
>
> Thanks for the explanation on this David. It makes a little more sense now.
> I ran into this issue this week as well and somehow missed Donna's message.
> I contacted III when I couldn't get MilCirc notices to work correctly and
> was told we needed a networked printer set up and this was a "new"
> thing.  The person I was talking to didn't really know the why behind this.
> When I asked how I got this networked printer set up he said I'd have to
> contact sales because there "might" be a charge. I was transferred to sales
> and left a message on someone's voice mail. Next thing I knew I received a
> call from Michael at III saying he had set up a new printer for me and I
> just needed to go in and input the correct IP number. He said he was just
> told to do it and didn't really know anything about the why's though he did
> say there wouldn't be a charge.
>
> Does anyone else know more about this? I haven't yet found documentation
> that makes this clear either as to the need to set up new networked/system
> printers or the possibility of charges. Perhaps we weren't charged because
> we already had one system printer set up? If I recall correctly we were
> charged when that was set up several years ago.
>
>   One thing I wanted to clear up. Donna said in her original message:
>
> >Why would I have network printers set up at all of these locations in the
> >first place?  They don't really server any other function.
>
> This isn't true. These printers can be normal networked laser printers. We
> use them for printing everything, not just Innopac records or notices. Our
> "system" printer is an HP4050N and is where our book labels are printed as
> well as purchase orders. It is also technical services main printer for
> printing everything from Word documents to web pages.  The new "networked"
> printer is the circulation departments main laser printer, where they've
> been printing character based notices and everything else for years. So it
> isn't that you have to set up a printer that only prints notices and sits
> idle the rest of the time.
>
> Sue
>
> Sue Boggs
> Cataloging & Library Technician
> Technical Services
>
> Library
> University of Puget Sound
> 1500 N. Warner St. #1021
> Tacoma, WA 98416-1021
>
> (253) 879-2667
> boggs@xxxxxxxxxx
>
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