Re: problems with Millennium

["Michele M. Morgan" <mmorgan@xxxxxxxxxx>]

I can think of a few different problems that would prevent connecting
with Millennium.  I've seen DNS issues occasinally, exceeded allowed
ports, bad Millennium shortcut targets, missing or corrupted files...

What exactly happens when you attempt to connect?

If you are able to enter login and password and are told "Could not
connect to server", all your ports may be in use.

If your java window opens and almost immediately closes again, you may
have a situation where your pc can't find the server.

We had some DNS issues when we upgraded to Windows 2000.  Some pcs
occasionally were using their alternate DNS server rather than the
preferred DNS, causing connection problems.  We removed the alternate
DNS and it solved the problems.

Susan Kruger wrote:
> 
> We have Millennium installed on two computers both using Windows 2000
> Professional.  On one computer Millennium opens most of the time but on the
> other it has become most unreliable.  Last week it worked Thursday -Sunday
> and then wouldn't open on Monday and hasn't worked since.  We have done all
> the things we know to do:  talked to the helpdesk, deleted and reinstalled
> Millennium a number of times, changed http settings to use http 1.1 through
> proxy connections, copied files from the computer that Millennium works on
> to the one that it doesn't.  What kind of complicates things is that the
> Millennium server isn't at the public library but at the college.  We have
> talking to them on a regular basis and they've confirmed it isn't a firewall
> problem.
> 
> Thanks in advance to any help you can give us.
> 
> Susan Kruger
> Albion Public Library
> 
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-- 
Michele Morgan, Technical Assistant
North of Boston Library Exchange, Danvers Massachusetts
mmorgan@xxxxxxxxxx
Ph: 978-777-8844
Fax: 978-750-8472