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this has probably already been checked, but is there enough memory on the 
problem machine?  has it been defragged?

At 01:41 PM 1/11/2003, you wrote:
>We have Millennium installed on two computers both using Windows 2000 
>Professional.  On one computer Millennium opens most of the time but on 
>the other it has become most unreliable.  Last week it worked Thursday - 
>Sunday and then wouldn't open on Monday and hasn't worked since.  We have 
>done all the things we know if:  talked to the helpdesk, deleted and 
>reinstalled Millennium a number of times, changed http settings to use 
>http 1.1 through proxy connections, copied files from the computer that 
>Millennium works on to the one that it doesn't.  What kind of complicates 
>things is that the Millennium server isn't at the public library but at 
>the college.  We have been talking to them on a regular basis and they've 
>confirmed it isn't a firewall problem.
>
>Thanks for any help you can give us.
>
>Susan Kruger
>Youth Librarian
>Albion Public Library
>
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Barbara J. Anderson
Library Systems Specialist
Kelvin Smith Library
Case Western Reserve University
11055 Euclid Ave.
Cleveland, OH 44106-7151

bja9@xxxxxxxxxx
(voice) 216-368-2666
(fax) 216-368-6506