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- Date: Mon, 06 Jan 2003 13:32:50 -0600
- From: Carol Eyler <ceyler@xxxxxxxxxx>
- Subject: Re: Release 2002 Phase 2
We at Carleton loaded Release 2002 Phase 2 on Fri, Dec 20. It took about
1.5 hours including the prep phase. We were "down" less than 30 minutes.
I encountered 2 "glitches" in the instructions, where the written
instructions didn't match what was on the screen. In both cases, Help Desk
staff quickly clarified the next step. A very smooth process.
====================================================
Carol E. Eyler ceyler@xxxxxxxxxx
Head of Technical Services
Carleton College Library 507-646-4268 (voice)
One North College St.
Northfield, MN 55057 507-646-4087 (fax)
====================================================
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