RE: Disappearing Items

[Ismet Mazlumoglu <ismetm@xxxxxxxxxx>]

Yes, almost all disappearing items are serial items. This seem to happen
especially when a number of items are keyed at a time. But it rarely happens
in GuiCat too.

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Ismet Mazlumoglu (ismetm@xxxxxxxxxx)
Istanbul Bilgi University Library 
Systems & Automation Manager
Phone: (+90 212) 216 2222 ext.395
Fax:  (+90 212) 216 2327
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-----Original Message-----
From: Coffman, Mary Lou [mailto:coffmanm@xxxxxxxxxx]
Sent: Wednesday, December 18, 2002 9:18 PM
To: innopac@xxxxxxxxxx
Subject: RE: Disappearing Items


May I ask if you are adding these items via MilSerials?
We are having this problem with items added through MilSerials and there is
an open call with Innovative for this situation. If the item can be found
via barcode or record number BUT does not appear in the summary, it is a
"broken link" and  needs to be re-linked by Innovative.
We would like to know what "causes" broken links. Our MilSerials libraries
are the only ones having this problem.

MaryLou Coffman
SWAN Database Assistant
Suburban Library System
125 Tower Drive
Burr Ridge, IL   60527
coffmanm@xxxxxxxxxx
630 734 5157  (phone)
630 734 5050  (fax)


 -----Original Message-----
From: 	Rebecca Smallwood [mailto:RSmallwood@xxxxxxxxxx] 
Sent:	Tuesday, December 17, 2002 5:47 PM
To:	innopac@xxxxxxxxxx
Subject:	Disappearing Items



Hi, we've run into a rather bizarre problem: on rare occasions after
creating items for multi-volume sets, for some reason the created item will
not appear in the summary list that shows all the volumes attached to that
bib. The item record does indeed exist, and can be viewed, checked out,
etc., but doesn't show up in the summary list. Anyone else run into this?
And any easy fixes, or do I have to call Triple I to get it fixed?
Thanks,
Rebecca

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Rebecca Smallwood, Librarian
Soka University of America
1 University Drive, Aliso Viejo, CA 92656
(949) 480-4113 rsmallwood@xxxxxxxxxx
"The wise speak only of what they know."
* TTT, J.R.R. Tolkien
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