RE: Disappearing Items

["Hashert, Cynthia" <Cynthia.Hashert@xxxxxxxxxx>]

Hello,
Auraria Library has had this problem as well. We waited a couple of days
to see if the item would appear in the summary list. It didn't so we
called Innovative. If someone else has found a different solution or
knows why this happens, we would be interested in hearing it.

Thanks,
Cynthia Hashert
Auraria Library
Collection Development and
Acquisitions Dept., Head
1100 Lawrence St.
Denver, CO 80204

303-556-5256
Cynthia.Hashert@xxxxxxxxxx

Auraria Library, serving
University of Colorado, Denver
Metropolitan State College, Denver
Community College of Denver

> -----Original Message-----
> From: Rebecca Smallwood [mailto:RSmallwood@xxxxxxxxxx] 
> Sent: Tuesday, December 17, 2002 4:47 PM
> To: innopac@xxxxxxxxxx
> Subject: Disappearing Items
> 
> 
> Hi, we've run into a rather bizarre problem: on rare 
> occasions after creating items for multi-volume sets, for 
> some reason the created item will not appear in the summary 
> list that shows all the volumes attached to that bib. The 
> item record does indeed exist, and can be viewed, checked 
> out, etc., but doesn't show up in the summary list. Anyone 
> else run into this? And any easy fixes, or do I have to call 
> Triple I to get it fixed?
> 
> Thanks,
> Rebecca
> 
> ***************************************************
> Rebecca Smallwood, Librarian
> Soka University of America
> 1 University Drive, Aliso Viejo, CA 92656
> (949) 480-4113 rsmallwood@xxxxxxxxxx
> "The wise speak only of what they know."
>                               -TTT, J.R.R. Tolkien
> ***************************************************
> 
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