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Janice Kozovich instantly replied with just the answer I needed:
right-clicking and choosing View Fine Detail. I knew it must be
something simple, and now I will remember to try right-clicking more
often. Thanks Janice and everyone else!
-- 
Hilary Caws-Elwitt, Public Services Librarian -- sctylibrary@xxxxxxxxxx
Susquehanna County Library, 2 Monument Sq, Montrose PA 18801 --
570-278-1881


Hilary Caws-Elwitt wrote:
> 
> Hello all,
> 
> We've just started using III and this is such a simple question that I'm
> sure I must just be missing something!
> 
> When a patron has a fine charge on their record for an overdue, we can't
> figure out where to look up what the item's due date and actual return
> date were. We're a public library and a patron's very first question
> tends to be "When was it due?" I can't find anything in the manual (I
> may not be using the right search terms) aside from a reference to
> notes, but no note or message creates in our patron records. (It does
> for a "claims returned" but not for an overdue fee). All we see on the
> fines tab is status, title, location, and amount.
> 
> Any help would be most appreciated! Thanks!
> --
> Hilary Caws-Elwitt, Public Services Librarian -- sctylibrary@xxxxxxxxxx
> Susquehanna County Library, 2 Monument Sq, Montrose PA 18801 --
> 570-278-1881
> --
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