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We refer those calls to Circulation and the staff delete the existing pin
number so that the patron can enter a new one.
----- Original Message -----
From: "Linn, Carol" <Carol@xxxxxxxxxx>
To: <innopac@xxxxxxxxxx>
Sent: Monday, December 16, 2002 1:44 PM
Subject: Lost PINs
> How do you help remote users who have forgotten their PINs and want to
> access their accounts online?
>
> Carol Linn
> Coordinator of Special Projects
> and Policy Analysis
> Brooklyn Public Library
> Grand Army Plaza
> Brooklyn, New York 11238
> Tel: 718 230 2475
> Fax: 718 398 3947
> carol@xxxxxxxxxx
>
> --
> This message was distributed through the Innovative Users Group INNOPAC
list
> Public replies: INNOPAC@xxxxxxxxxx
> Update your subscription options:
http://innopacusers.org/list/listinfo/innopac
>
- References:
- Lost PINs
- From: "Linn, Carol" <Carol@xxxxxxxxxx>