Re: Psychic???

["Diane M. Ranney" <dranney@xxxxxxxxxx>]

I have to agree-I manage a staff of a small public library and cannot tell
you how many times someone has said the same thing...I finally told them
that if I don't hear about it in time to report it without looking like an
idiot, they have to make the call to systems...

BTW--we're expecting the storm tomorrow...

Keep smiling, it will make people wonder who's getting fired!

Diane

Diane M.  Ranney
Assistant Director
Jonathan Bourne Public Library
19 Sandwich Road
Bourne MA 02532

tel: 508-759-0644, x103
fax: 508-759-0647
dranney@xxxxxxxxxx

----- Original Message -----
From: "Judith A Schneider" <SchneiderJ@xxxxxxxxxx>
To: <innopac@xxxxxxxxxx>
Sent: Wednesday, December 11, 2002 3:15 PM
Subject: Psychic???


> Ok, it isn't Friday, but we had an ice storm today, so indulge me a
> little ...
>
> Do you all have this problem? I get Innopac & Millennium users coming
> to me with problems that have been going on for _months_.  Last week
> someone called me about a problem "it's been going on for 6 months and
> I'm just SICK of it!" We had a Y2K related problem with some custom
> software that Innovative wrote for us, and they didn't tell me it was
> broken for 3 months.
>
> For those of you, like me, who apparently failed psychic reading in
> library school, how do you deal with this? Is there any way to convince
> people that you _can_ solve problems, or get Innovative working on them,
> _IF_ and only if the problems are reported???
>
> Frustrated in icy DC,
>
>
>
> Judy Schneider
> US GAO Library
> schneiderj@xxxxxxxxxx
> (202) 512-4304
> My opinions are mine! All Mine!
>
> So many books .... So little time
> --
> This message was distributed through the Innovative Users Group INNOPAC
list
> Public replies:  INNOPAC@xxxxxxxxxx
> Update your subscription options:
http://innopacusers.org/list/listinfo/innopac
>