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Hello,
 
I've been asked to determine where we are not getting credit for the handling of materials in our (Lending) department. For example, we do get credit for "in-house use" materials (as set up in Innovative's software), but apparently we don't get credit for the handling of materials when we take them out of process. Seems like a small thing, but it's one more time we have to handle the materials that our department is not getting credit for.
 
To my specific questions: has anyone else already compiled a list of routine materials handling tasks that aren't accounted for in Innovative's software? Has anyone discovered a way to actually get credit for such items (e.g., somehow adding them to in-house use)?
 
Any and all help would be appreciated.
 
Regards,

William Gray
Library Technical Assistant, Lending Services
Greenwich Library
101 West Putnam Ave.
Greenwich, CT 06830

(203)625-6541
wgray@xxxxxxxxxx