Re: ILL question for multi branch libraries with one ILL module

[Keith Palmateer <kpalmate@xxxxxxxxxx>]

Please respond to the list for any further ideas or comments

And hopefully proofread first...

P.C.C. consists of three branches with library facilities well as
providing electronic pac services to other community colleges.

The scenario that was developed here would
be to create individual loan rules and
individual ILL pickup notifications tailored to each branch (or groups or
branches) with the text of the notice stating that the item will be
available in "approximately"
so-many days.  With
adjustments to reflect the courier transit
times from the receiving branch. 

At 08:53 AM 8/2/2002 -0500, you wrote:
> >From day one we have been
> struggling with the consequences of having only
> one ILL module in our multi branch system (non consortia) and I'm
> wondering
> how other libraries deal with the problem of requests showing as
> "Ready for
> Pickup" as soon as they are processed.  Patrons see the message
> on their
> patron record and go to their local library only to be told it must be
> in
> the delivery from Central.  Or they come to us because it says
> Central ILL
> as the pick up location.  Other then a significant change in the
> software,
> the only other option I can see is having the branches do the
> receiving
> step.  Does anyone have any other ideas or have implemented
> this?  I also
> assume the Central InterLibrary Loan Department as pick up location
> was
> something we implemented in the initial set up and is not something we
> can
> change ourselves?  We tried changing the address in the System Codes
> with no
> effect.
>
>
> Michael McClellan
> Circulation Department Supervisor
> Minneapolis Public Library
> 300 Nicollet Mall
> Minneapolis, MN  55401
> 612-630-6042
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Keith Palmateer
Interlibrary Loan Specialist
Sylvania Library
Portland Community College
PO Box 19000
Portland, OR  97280-0990
503.977.4420
503.977.4103 fax
kpalmate@xxxxxxxxxx