RE: INNOPAC Telnet Program

[Tyra Ealy <ealyt@xxxxxxxxxx>]

Oh, if it were the way your techies say... at least I could "try" to track
down the culprits...  but, alas, that is not the case as we have
painstakingly labeled each diskette as it was installed.  I have used four
brand-spanking new diskettes on my PC alone.  I have worked when I am
certain I am the ONLY person on the network (us techies do that kinda
stuff), and it still says it's expired.

This question has definitely created a good bit of discussion today,
however, and I very much appreciate everyone's thoughtful replies.  I now
have some good ideas to investigate.

Thanks everyone!
Tyra

-----Original Message-----
From: Sheryl Cormicle Knox [mailto:knoxs@xxxxxxxxxx]
Sent: Friday, August 16, 2002 2:14 PM
To: innopac@xxxxxxxxxx
Subject: Re: INNOPAC Telnet Program


I think what you are using is the Innopac for Windows client from III.
We also use that. I checked with our computer techs and they groaned
when I asked about the expiration messages. It seems as though this
creature has the oddest license enforcement mechanism in the world and
its a real pain in the patootie.

Their input is that the "expire" message is really indicating that two
machines are simultaneously trying to use the same license. The license
is per diskette (each identically labelled of course). So if you
mistakenly use a disk you've already used on one machine to install the
client on another, when those clients try to run simultaneously, they'll
both get the annoying expire message. And it's just one huge headache to
figure out which license/disk goes with which machine unless you label
the disks. They (nor I) are aware of a way to tell after the fact what
license an installed version is running.

So maybe they aren't truly expiring, but you have one or two "double
installed" clients that cause problems on the infrequent occasions when
they both are running simultaneously?

Good luck!
________________________________________
Sheryl Cormicle Knox, Systems Specialist
Capital Area District Library
(517) 367-6341
knoxs@xxxxxxxxxx