Millennium Circulation freezes?
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- Date: Thu, 23 May 2002 11:54:33 -0400
- From: William Gray <wgray@xxxxxxxxxx>
- Subject: Millennium Circulation freezes?
the archives but only saw freezing in regard to
case, our Millennium Circulation sometimes freezes up during a transaction. For
example, yesterday there was an instance where a staff member renewed a patron's
item, and cleared fines off their card, but the screen stopped responding to
mouse clicks. I closed out of the program and re-started it, checked the last
patron's record and saw that the fines indeed got cleared and the item renewed,
so perhaps the screen just couldn't update. Would this be a Java problem? Or
perhaps not enough RAM in the computer (or at least, not enough free)? Sometimes
we also notice that if you scan a barcode, and the barcode will scan, but
then the "return character" doesn't quite kick in and the barcode just sits
there without pulling up a record or showing an error; usually this is easy
enough to fix by back-spacing over the numbers and re-scanning the barcode,
though this is cumbersome. Does this sound like a Millennium problem, or maybe
our scanners aren't reading at a fast enough rate?
would be appreciated.
Technical Assistant, Lending Services
101 West Putnam
Greenwich, CT 06830