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- Date: Tue, 16 Apr 2002 14:00:46 -0500
- From: "Said Shafik" <sshafik@xxxxxxxxxx>
- Subject: Re: Call tracking info
Our solution was simple: We requested from III Help Desk to update our calls on the CSDirect as soon as possible, and put as much details as possible. They are doing their best. It has been two years since then and it worked wonderful for us.
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Said Shafik
Information Technology Department
Arlington Heights Memorial Library
500 N. Dunton Avenue
Arlington Heights, IL 60004 USA
Phones: Home (847)806-6679 Office (847)506-2652
Faxes : (847)506-2650, (847)506-2655
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